Shipping Policy

1/1/2014

Limited Time Shipping Promotions:
Orders with values between $49.99 and $98.00 are eligible to select our special $5.99 flat rate shipping option.
Orders of $99.00 or more are eligible for free ground/freight shipping.
These are limited time offers and are subject to change at any time without advance notice. Both options exclude AK and HI.

Shipping is calculated online at the time of order based on the weight and size of the item as well as the ship to and ship from location. It's easy to check the exact amount online. Just "Toss the items in your cart" and click "Checkout". The shipping options and prices will be displayed before you are asked to enter your credit card info. Whatever you select, will be the exact amount charged on the order.

IndustrialSafetyGear.com stocks most of the products we sell in our Toledo Ohio warehouse. Most orders ship the same or next business day. Some manufacturer ship items may take an additional 2 business days. If your not sure and need an item by a certain date, please contact us ahead of time.

Please note that only normal business days (Monday-Friday excluding holidays)  count as shipping days. If you order via Next Day air after our normal shipping cut-off time, it will ship on the next business day. Weekends and holidays as well as the day the item is shipped to not count towards transit days. Again, If your not sure and need an item by a certain date, please contact us ahead of time.

Tracking: You will get a tracking number the evening that your order has shipped except for a few manufacturer ship items.

Q: What happens if UPS returns to sender due to a missing suite number or apartment number or other incorrect/incomplete address info?

A: If a package is returned to us due to a missing apartment, suite or room number, we will contact you with a couple options. We will need your credit card number for both. IndustrialSafetyGear.com can ship the package again and charge your card for the additional shipping or you may elect to just get a credit back to your card less shipping. Please understand that this is to help keep costs down for everyone. UPS does charge us for shipping even it gets returned to sender. Please be sure to double check your shipping address for the correct suite or apartment number to avoid this. If UPS still has the package in transit to you or they are holding it for a correction, They charge a $17.00 intercept fee. Please double check the shipping address you enter on your order.

Q: Do you ship to APO/FPO addresses?

A: We're sorry but we are under contract with UPS and UPS does not ship to APO/FPO addresses. We do offer a great military discount. You can use the discount and have your item sent to someone with a U.S. street address and they can forward it to you.

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Dave P
awesome easy to use. last time I used your site was 2012 and all my information was still there and easy to edit. Great Prices too. thanks,